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FSL Projects is a quality focused outsourced call center service provider. We maintain specialized pool of trained professionals, high-end technology and operational expertise to help companies explore global market and exceed their customer sales, services and marketing expectations. We help our brand conscious and esteemed clients reduce service expenses and improve customer data security and service satisfaction. Our service model makes customer satisfaction more affordable.

FSL Projects is a provider of a host of outsourced services ranging from business process outsourcing (BPO) strategies & customer relationship management (CRM) services to offering high quality inbound & outbound telemarketing services to global clients looking to leverage the benefits of outsourcing we offer.

OUTBOUND
FSL Projects specializes in all forms of outbound telemarketing. Our programs are personalized to suit individual client needs. Our outbound telemarketing services include:
Phone sales
Lead Generation & Qualification
Appointment Setting
Seminar Registration
List Cleaning & Database Update
Surveys & Market Research
Direct Mail Follow-up
Trade Show Follow-up
Fundraising
Announcements (Sales, Grand Opening, etc)
Prospecting & Recruiting
Announcements (Sales, Grand Opening, etc)
INBOUND
Our inbound call center offers communication services specifically designed to maximize the efficiency of your direct marketing efforts. FSL Projects is capable of handling all your inbound call center needs including:
Business process outsourcing
Email response
Direct response call handling
Third party verification
Help Desk
Technical help desk
Order taking
Catalog order processing
Lead capture & Qualification
Literature requests
 
 
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